ninjajago Privacy Policy

This page describes what we collect when you use ninjajago and how we keep that data protected. When you sign up, deposit funds, place bets, or withdraw winnings, we collect information necessary to verify your identity, process your transactions, and comply with local financial regulations across all our supported regions.

We take data security seriously. Your personal information is encrypted in transit and at rest on our servers. We do not sell your data to third parties. We share information only with payment processors, identity verification partners, and regulatory authorities where required by law. This policy explains what we collect, how we use it, and what rights you have over your information on ninjajago.

If you have questions about how we handle your data, contact our customer support. We're available in Indonesian and English across Jakarta, Surabaya, Bandung, Medan, and Semarang.

What Data We Collect on ninjajago

We collect information in three categories. First, account information: your email, password, full name, date of birth, phone number, and residential address. Second, identity verification documents: a photo of your government-issued ID and proof of address (utility bill or bank statement). Third, transaction data: every deposit, withdrawal, bet, and win is logged with timestamps and amounts.

We also collect device and usage information. When you access ninjajago via web or mobile app, we log your IP address, device type, browser version, and the pages or games you visit. We use cookies and similar tracking technologies to remember your login session and preferences. We do not track you across other websites; our cookies are limited to ninjajago's domain.

How We Use Your Data on ninjajago

We use your data for five main purposes. First, account management: we verify your identity, process your deposits and withdrawals, and manage your account balance. Second, fraud prevention: we monitor for suspicious activity and flag unusual patterns. Third, regulatory compliance: we report to financial authorities as required by Indonesian law and the laws of other jurisdictions where we operate. Fourth, customer support: we use your account history to resolve disputes and answer questions. Fifth, service improvement: we analyze usage patterns to improve ninjajago's performance and user experience.

We do not use your data for marketing unless you opt in. We do not sell your email to third parties. We do not share your betting history with other platforms. Your data remains within ninjajago's systems except where we must share it with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to process your transactions, or with identity verification partners to confirm your documents.

Your privacy on ninjajago is protected by encryption, access controls, and regular security audits. We commit to transparency about how we handle your information.

Your Rights and Data Retention on ninjajago

You have the right to access your personal data at any time. Log into your ninjajago account and view your profile, transaction history, and verification status. You have the right to request corrections if any information is inaccurate. You have the right to request deletion of your account and associated data, subject to legal retention requirements. We retain transaction records for 12 months for dispute resolution and regulatory compliance; after that, we archive or delete them unless law requires longer retention.

You have the right to data portability. If you request it, we will provide your personal information in a portable format (CSV or JSON) within 14 days. You have the right to withdraw consent for non-essential processing. For example, if you opted into marketing emails, you can unsubscribe at any time. To exercise any of these rights, contact ninjajago support with your account email and a description of your request.

Cookies, Third Parties, and International Data Transfer

We use cookies to maintain your login session and remember your preferences on ninjajago. These are essential for the platform to function. We also use analytics cookies to understand how users interact with our site; you can disable these in your browser settings without affecting core functionality. We do not use advertising cookies or share data with ad networks.

Our servers may sit outside your jurisdiction. Your data may be processed in data centres in Southeast Asia or other regions. By using ninjajago, you consent to this international transfer. We apply the same security standards regardless of server location. We do not transfer data to countries with weaker privacy protections without additional safeguards.

We update this privacy policy periodically. Changes take effect 30 days after publication on this page. Your continued use of ninjajago after a change constitutes acceptance of the updated policy. If you have concerns about how we handle your data, contact our privacy team at [email protected] or via live chat in your account. We respond to all data privacy inquiries within 5 business days.